The Management of Vials.Bg:

• Is committed to the highest level of quality in the services and products it provides, meeting both current European legislation and the specific requirements of our customers, and
• Has documented its quality policy and objectives.
Each Head of Department is responsible for ensuring that the quality policy’s objectives are understood, implemented and maintained within their area.
The company’s strategic objective is the complete satisfaction of our customers’ quality requirements.

More specifically, the ongoing objectives of Vials.Bg are:

• To provide reliable trading services.
• To supply products that meet each customer’s requirements.
• To manage our work so that the best possible quality is achieved with the most efficient use of our resources.
• For business executives to continually improve quality within their area of responsibility.

To achieve these objectives, the company:

• Selects its suppliers, affiliate companies and external partners against specific criteria (see External Partnerships Evaluation Forms).
• Monitors work within the company at every stage of development.
• Analyzes the risks that may arise in its processes.
• Assesses how its processes interact with stakeholders.
• Checks incoming products and ensures all required legal certificates are in place.
• Continually trains its staff, to keep knowledge current and encourage cooperation between employees.
• Maintains its Quality Management System through annual review and improvement, ensuring the integrity of all its operations.

For MELAMPOUS LTD.